Terms of Service
Clear agreements. Our terms in plain language.
Terms and conditions of Fysiopoint
Below are the general terms and conditions of Fysiopoint (CoC 30262183). They apply to all our offers, quotes, assignments and agreements, unless agreed otherwise in writing.
1. Applicability
These terms apply to every offer and agreement between Fysiopoint and the client. Deviations only apply if we have confirmed them in writing. We expressly reject any other (purchasing) terms.
2. Quotes and offers
All our quotes and price indications are without obligation, unless stated otherwise. They are based on the information known at the time of the request. Images, measurements and descriptions are approximate and not binding.
3. Formation of the agreement
An agreement is formed once we confirm your assignment in writing or start the work. We may have work carried out wholly or partly by third parties.
4. Performance and additional work
The client ensures a safe, accessible work site and the necessary facilities, permits and waste disposal. If we unexpectedly encounter hazardous materials such as asbestos, we may suspend the work. Additional work is discussed in advance and may be charged at our usual rates.
5. Delivery times
Stated periods are an indication and never a strict deadline. In case of a significant expected delay, we will contact you in time.
6. Prices
Prices are exclusive of VAT and any government levies, unless stated otherwise. If our cost prices rise, we may adjust the price accordingly. Any travel costs may be charged separately.
7. Payment
Invoices must be paid within the term stated on the invoice. In case of late payment you are in default by operation of law and we may charge interest and reasonable collection costs.
8. Complaints
Report complaints about delivered work or invoices as soon as possible and in writing, with a clear description. We resolve a justified complaint through repair or a suitable solution.
9. Cancellation and suspension
If the client fails to meet agreements, we may suspend our work or dissolve the agreement. In case of cancellation by the client, cancellation costs may be charged.
10. Liability
Our liability is limited to the invoice amount of the relevant assignment, except in case of intent or gross negligence. We are not liable for indirect damage. The client indemnifies us against third-party claims.
11. Retention of title
Delivered materials remain our property until everything has been paid in full.
12. Force majeure
In case of force majeure we may suspend performance or (partly) dissolve the agreement, without owing any compensation.
13. Intellectual property
All designs, plans and documents created by us remain our property and may not be used or copied without our written permission.
14. Applicable law
Dutch law applies to all our agreements. Disputes are submitted to the competent court in the district where we are established.
A full version of our terms is available on request. Questions? Email info@fysiopoint.net.
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